Yes. A 25% non-refundable deposit is required to secure your reservation. The remaining balance is due 3 days before your event. Once your deposit is received, your rental date is officially reserved.

We recommend booking as early as possible to secure your preferred date and rental time, especially during weekends, holidays, and peak party seasons. While we gladly accept last-minute bookings when availability allows, booking at least 1–2 weeks in advance gives you the best chance of reserving your desired package.

Setup typically takes 20–30 minutes, while pickup usually takes 15–30 minutes, depending on the setup location and any add-ons included with your rental. We take care of everything—from laying protective ground coverings (when needed) and securely anchoring the bounce house to the final cleanup—so you can simply enjoy your event.

Once your booking is confirmed, we'll coordinate your delivery and pickup schedule with you. We always aim to arrive before your rental begins so everything is safely set up and ready to go. After your event, we'll return at the scheduled pickup time and handle the teardown for you.

We currently provide setup at private residences, indoor venues, and private event spaces with a safe, level setup area.

At this time, we are not offering park installations due to varying city permits and high insurance requirements. As our business grows, we hope to expand our service locations in the future.

Yes! We understand that plans can change. Whether you need to update your event details, delivery address, rental package, or add-ons, please contact us as soon as possible. We'll do our best to accommodate your request based on availability. Changes requested within 3 days of your event may be limited.